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Is face-to-face training a thing of the past? In 2013, Roberta Gogos’ infographic titled “A Brief History of eLearning” offered an interesting review of “eLearning” dating as far back as the 1840s.

However, a more modern interpretation of eLearning is better associated with the introduction of personal computers in the late 1970s (think Apple II), followed by Lisa (Apple’s first GUI interface) and the Macintosh in the early 1980s. It didn’t take long for developers to start adapting content to allow users to access information via CD-ROM drives.

2020 Brandon Hall Group’s KnowledgeGraphic: Use of digital learning post-pandemic.
Graphic courtesy of Brandon Hall Group

The 1990s then brought us funding for the internet, the introduction of the World Wide Web, and the “Browser Wars.” These were pivotal technological developments that would enable every user to become connected to a wealth of information once limited to schools, libraries and bookstores. We can now access new information with relative ease right at our fingertips or by speaking a command to our virtual assistant (AI like Alexa and Siri). This progress allowed eLearning to evolve. With each passing decade, there has been an increasing expectation that online learning would eventually replace instructor-led training (ILT).

So has it? In October 2019, Brandon Hall Group released a study stating that though eLearning has been around for quite a while, ILT remains supreme. Ninety-four percent of companies said they used ILT and 77 percent were using eLearning. With the highest-performing companies, the key was a blended approach incorporating in-person and online pathways for learning.

As 2019 was wrapping up, the expectation was that this balance would not likely shift much in 2020. Oh, what a difference nine months can make.

Fast forward to today (mid-pandemic era). While we have been forced to online formats during the pandemic, many predict the scale tipping in favor of online learning or a closer blend between the use of face-to-face and online programming even once we come out the other side of this pandemic. A more recently released KnowledgeGraphic from Brandon Hall Group (“The Impact of COVID-19 on Human Capital Management”) noted a significant majority of companies expect their use of online learning methods will remain higher than it was prior to the pandemic.

Advantages for key training methods

Breaking Down eLearning

When you hear eLearning, what does it mean to you? Do you think of programs like the Flexographic Image Reproduction Specifications & Tolerances (FIRST) certifications? Do you instead daydream about all the awesome Zoom meetings you’ve had this summer? Perhaps you are tallying up a litany of webinar training events you were finally “free” to attend? How would you classify the differences in each type of programming? What were the pros and cons?

The generic term of “eLearning” can be better broken into a few key categories, of which eLearning is one component:

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