PIACENZA, Italy—Nordmeccanica, a leading supplier to the industry of coating and laminating machinery, never interrupted production and service through the most critical times of the virus crisis. Being an essential business, Nordmeccanica has been allowed to keep its production departments up and running, and its after sales service location operative around the world. In particular, shipment and installations of new machines have not been discontinued.
In compliance with traveling restrictions, Nordmeccanica has completed a significant number of installations and startups remotely—both its compact family of products, the legendary Simplex product range, as well as the custom made fully automatic laminators.
One of the most complex startups for dimension and technology of the machine as well as for the distant final location of the installation has been successfully completed at Constantia Aluprint in San Luis Potosi, Mexico. A custom setup of the Duplex Combi Linear has been erected, aligned and started up with a joint cooperation between the customer and two distinct crews of Nordmeccanica, one based at the corporate Italian offices and the second at the Long Island, New York location. The machine is now up and running with total customer satisfaction.
The general manager for Constantia Aluprint, Enrico Vischi, declared: “Due to the challenging COVID-19 situation, we were forced to delay the startup of the Lamination Combi2 and had to start the tests for the acceptance of the machine remotely. With the help of two teams consisting of Nordmeccanica and Aluprint, we have achieved an outstanding result in a very short time. You have to take into consideration that we had to manage a time difference of seven hours, which meant that the Mexican team had to start very early and the Italian team was on duty until local time 10 p.m. Now we are in the second week of production, three shifts and no complications have occurred. Without an excellent collaboration, this successful start wouldn’t have been possible and I would like to thank especially Vincenzo and the Nordmeccanica team for their efforts, dedication and passion to keep our site running in these difficult times.”
Vincenzo Cerciello, VP technology of Nordmeccanica, said: “Multiple factors allow us to perform these tasks: we are the only OEM in our industry to fully complete as a standard machine setup and test at the factory before shipment; the use of the most advanced technologies in communication; the fully digital setup of our products; the professionalism of our technicians. We are totally projected into the future while handling from remote operations that have always been completed with the physical presence of technicians and technologists… We are deeply grateful to Constantia and the Aluprint management for their availability and full cooperation.”