BRYAN, OH–Elisa Ortega has been promoted to Inside Sales at Anderson & Vreeland Inc. (A&V), a leading manufacturer and distributor of flexographic print technologies, equipment, and consumables. The promotion was announced by Tyler Thomas, national sales manager. S
In her new role, Ortega will work closely with A&V’s account managers to drive the company’s growth mission by cultivating new business through prospecting, incoming lead nurturing, organic account growth, and total account management. She will collaborate with the outside sales team to enhance customer touchpoints, building strong relationships with customers and addressing their needs.
Ortega commented, “I am incredibly grateful for the opportunity tgiven me. I want to recognize the entire A&V team for helping me develop my skills and grow in my role. Their support does not go unnoticed and is greatly appreciated. I am truly thrilled and honored to continue growing alongside this extraordinary company”.
Previously overseeing the customer service (CSR) team, Ortega ensured operational productivity and workflows aligned with A&V and customer requirements. She identified areas for improvement, addressed inefficiencies, and played a key role in business management for recurring issues. Additionally, she managed price increases, generated notifications, produced reports for customers and sales, and coordinated cross training within the team.
Thomas expressed his excitement about Ortega’s promotion, highlighting her passion for the team and customers. With over nine years of experience at Team AV and four years as assistant customer service manager, Ortega’s extensive knowledge of the team, customers, systems, and product lines will be invaluable in her new position.
Known for her exceptional relationship skills and drive to achieve results, Ortega will leverage her expertise to analyze and meet the needs of prospects and customers effectively. Her familiarity with the A&V portfolio and the west coast customer base made her the ideal candidate for the role.