After attending 2012 Forum, Mary Jean Irving, president and chief executive officer, Master Packaging, Inc., became aware of the Flexographic Image Reproduction Specifications & Tolerances (FIRST) Certification program. Her company immediately began exploring how FIRST works, the various certification levels and how to enroll employees. Two years later, Master Packaging has more than 350 Level 1, Level 2 and Level 3 certifications among its workers and another 116 certifications currently underway. “The FIRST Certification program provided an opportunity for us to increase our knowledge and expertise while implementing world class standardized processes and workflows in our plants,” she says.
One of the things Irving and Master Packaging learned early on was that “companies do things differently from one another.” She says the FIRST Certification program, “provided an opportunity for us to increase our knowledge and expertise.”
In recognition of the work that Irving and her team have accomplished in their pursuit of adhering to industry standards and becoming a more efficient company, Master Packaging has been honored with the 2014 TEST (FTA’s Technical Education Services Team) Educational Leadership Award. Here, the company’s president and CEO discusses winning the award, the benefits of adhering to FIRST standards and how certification has changed her company.
Here are some quotes from Irving on FIRST Certification:
- “Employees have become more engaged in our processes just by the fact that FIRST Certification is discussed on a regular basis”
- “The FIRST Certification program has provided everyone in our organization with a certain level of understanding of our processes; whether it is the press operator with Level 3 or our administrative receptionist with Level 1”
- “The proper use of terminology and an understanding of the theory of flexography help in troubleshooting problems, as well as uncovering different approaches to challenging projects”
- “FIRST Certification assures that our processes and workflows conform to world class flexographic printing standards. It assures consistency within our various departments and shifts”